



21st Century Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by 21st Century Solutions. This Privacy Policy applies to our website and all related services including IT consulting, software development, web development, and digital solutions (collectively, the “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
Definitions and Key Terms
For purposes of this Privacy Policy, the following terms are defined to ensure clarity and transparency.
“Company” refers to 21st Century Solutions, registered and operating in the Republic of Moldova, which is responsible for your information under this Privacy Policy.
“Country” refers to the Republic of Moldova.
“Customer” refers to any individual or legal entity that uses the Company’s Services.
“Device” means any internet-connected device such as a smartphone, tablet, laptop, or desktop computer.
“IP Address” refers to the internet protocol address assigned to your device when accessing the internet.
“Personal Data” means any information that identifies or can reasonably be linked to an identifiable individual.
“Service” refers to all consulting, development, web, software, and digital services provided by the Company.
“Website” refers to the official website of 21st Century Solutions.
“You” refers to any person or entity accessing or using the Service.
Information Automatically Collected
When you visit our Website or use our Services, certain information is collected automatically. This may include your IP address, browser type, device characteristics, operating system, language preferences, referring URLs, geographic location, and information regarding how and when you use our Website. We may also collect technical data related to session activity such as page response times, time spent on pages, interactions, and navigation paths.
This information does not directly identify you but is necessary to maintain security, improve functionality, analyze performance, and prevent fraudulent activity.
Information You Voluntarily Provide
We collect personal information that you voluntarily provide when you contact us, request a consultation, submit forms, enter into agreements, or communicate with us via email or other channels. This may include your name, company name, email address, phone number, project details, and any other information you choose to provide.
This information is used solely for business communication, service delivery, and relationship management.
How We Use Your Information
We use collected information to provide and maintain our Services, communicate with you, respond to inquiries, deliver projects, improve our Website and offerings, comply with legal obligations, and protect our business interests.
We do not sell, rent, or trade your personal data to third parties.
Legal Basis for Processing
Where applicable under the General Data Protection Regulation (GDPR), we process your personal data based on your consent, contractual necessity, legal obligations, and our legitimate business interests related to service improvement, security, and communication.
Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance functionality, analyze usage, and remember user preferences. Cookies are small files stored on your device that allow us to recognize your browser and improve your experience.
You may disable cookies through your browser settings; however, doing so may affect the proper functioning of certain parts of the Website.
Data Sharing and Disclosure
We may share personal information with trusted third-party service providers who assist us in operating our Website, hosting infrastructure, analytics, communication tools, and service delivery. These parties are contractually obligated to protect your information and use it only for authorized purposes.
We may also disclose information where required by law, regulation, court order, or governmental request.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your Data Protection Rights
Depending on your location, you may have the right to access, correct, update, delete, restrict, or object to the processing of your personal data, as well as the right to data portability. You may also withdraw consent at any time where processing is based on consent.
Requests can be made by contacting us directly.
Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that such information has been collected, we will take immediate steps to delete it.
Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external sites. Users should review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Updated versions will be posted on this page with a revised date. Continued use of our Services constitutes acceptance of the updated policy.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data practices, you may contact us at:
Email: info@21stcenturysolutions.md
